Privacy policy

How we handle the information you send us, and what you can ask us to do with it.

What we collect

When you send the enquiry form we collect the name, email address, telephone number (if you give one), building type and the message you write. We also record the date and time of the submission. We do not ask for, and do not want, any special category information.

Why we hold it

  • To reply to your enquiry and to prepare an assessment or a scope of work.
  • To keep a record of the enquiry for our own administration.
  • To meet our legal and accounting obligations where an enquiry leads to an engagement.

How long we keep it

Enquiry records are kept for as long as needed to deal with the enquiry and for a reasonable period afterwards for our records. You can ask us to delete an enquiry that did not lead to an engagement.

Cookies and local storage

This site uses only the essential cookies and local storage needed for it to work — including remembering whether you accepted or declined the cookie notice. No analytics or marketing cookies are set unless you accept them. See the cookie notice for detail.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Write to support@oneillproperty.org and we will respond.

Contact

O’Neill Property Management Ltd, company number 15822209, registered in England & Wales. Email support@oneillproperty.org.

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